Terms & Conditions

Galaxy Airport Taxi will notify you for the orders you will place via email, You might receive calls to reverify the journey details verbally.

Galaxy Airport Taxi is not responsible In case of missing flights or any sort of appointments and schedules due to several reasons such as accidents, traffic issues or in any other circumstances.

We suggest you to book with us in advance and arrange your journey pickup accordingly just to be on the safe side.

We advised you to be travel insured before booking with us.

We are not bounded to refund if for those customers who do not wait for the drivers and choose alternative options.

We are not responsible for passenger’s luggage missing issues or the size of car if smaller as compare to the booking requirements, In this case we advise you to contact our customer service to make sure that which car will be suitable for you.

To ensure the safety of the passenger Taxi Licensing authority wants you to settle all the luggage in the boot as it is required legislatively.

We secure the right of refusing a journey due to animals which were not mentioned on the time of booking. We suggest you to inform everything when you are booking a journey.

The exact route of the journey will be decided by the driver accordingly.

We want you to provide us the journey time and date according to UK time zone.

If there will be any changes in your flight schedule or journey please inform us in advance.

Galaxy Airport Taxi is facilitator platform which connect you with the best & suitable Private Hire Operator at one place instead of struggling to find other options here and there.

Onward Travel Solutions Ltd reserves the right to provide an upgraded car type from the original selected if your chosen vehicle is unavailable.

Bookings on specials dates such as Christmas, new year, or strikes and other situations can cost you extra accordingly.

We use worldwide trusted platform Stripe to charge online payments for your bookings, We directly do not ask for your card details, You will receive a payment link along with the journey details by using which you can make payments while keeping your privacy.

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